Department of Business Management.

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WEIGHING EMPLOYEE INNOVATIVE PERFORMANCE WITHIN THE CONTEXT OF INTEGRATED RETENTION SYSTEM
(International Journal of Management (IJM) Volume 11, Issue 7,, 2020) Salau, O. P.; Atolagbe, T. M.; Adeoye, F.; Ogueyungbo, O.; Efe-Imafidon, E.; Agumadu, M.; Edewor, O.
The issue of retaining employees in organizations has been a major crisis that all sectors face today. Hence, this paper investigated and critically analyzed the impact of an integrated retention system on innovative performance of employees in the insurance industry. A quantitative research method was used and data collected via questionnaire was purposively sourced from two insurance broking firms in Nigeria. A variance-based structural model was adopted for data analysis. It is clear that the insurance business sector in Nigeria still has much room for improvement and development. There is an urgent need to heal the psyche of the employees by building a robust cordial relationship and promoting employee-friendly policies in insurance companies.
THE EFFECT OF PHILANTHROPIC RESPONSIBILITY ON COMPETITIVENESS OF PRIVATE UNIVERSITIES IN NIGERIA
(International Organization Center of Academic Research (OCERINT), 2021) Gberevbie, Marvellous Aghogho Chidinma; Onayemi, Oluwakemi O.; Moses, Chinonye L.; Osibanjo, Omotayo A.; Onayemi, Oluwatosin O.
This paper examined the effect of philanthropic responsibility on competitiveness of private universities in Nigeria. The study population consists of 6 private universities in Southwest, Nigeria namely; Covenant University, Babcock University, Bowen University, Redeemers University, Mountain Top University, Afe Babalola University. The sample size was made up of 410 staff of selected universities which were selected based on stratified, random and convenient sampling techniques. In order to obtain relevant data for the study, a well-structured questionnaire was used as an instrument. Out of the 410 questionnaires distributed, a total of 353 were retrieved and duly analyzed. Data analysis was carried out with the aid of Partial Least Square/Structural Equation Modelling and statistical package for social sciences (SPSS) software. The findings showed that philanthropic responsibility has a significant effect on competitiveness of private universities in Nigeria. The study recommends that educational institutions should ensure they engage in Philanthropic responsibilities in order to foster competitiveness which ultimately leads to educational performance.
Exploring Technology Innovations for Improved Line Managers' Job Engagement in a New World of Work: Empirical Evidence from Government Parastatals in Nigeria
(Covenant Journal of Business & Social Sciences (CJBSS), VoL 14, No.2,, 2023) Falola, Hezekiah O.
This study examines the influence of technology innovations on line managers' engagement in the world of work. Two hundred and thirty-four (234) line managers were surveyed, out of which two hundred and seventeen (217) copies of the questionnaire were returned and used for the analysis. Smart PLS (3.0) was used for the analysis. Findings show that telecommuting, work process automation, mobile collaboration, and gamification significantly influence line managers' job engagement. The study recommended that public parastatals should leverage technological innovations to improve line managers' job engagement. However, line managers must also understand their critical roles as professionals to take advantage of technological innovations for improved job engagement.
Exploring Technology Innovations for Improved Line Managers' Job Engagement in a New World of Work: Empirical Evidence from Government Parastatals in Nigeria
(Covenant Journal of Business & Social Sciences (CJBSS), VoL 14, No.2,, 2023) Falola, Hezekiah O.
This study examines the influence of technology innovations on line managers' engagement in the world of work. Two hundred and thirty-four (234) line managers were surveyed, out of which two hundred and seventeen (217) copies of the questionnaire were returned and used for the analysis. Smart PLS (3.0) was used for the analysis. Findings show that telecommuting, work process automation, mobile collaboration, and gamification significantly influence line managers' job engagement. The study recommended that public parastatals should leverage technological innovations to improve line managers' job engagement. However, line managers must also understand their critical roles as professionals to take advantage of technological innovations for improved job engagement.
SME PERFORMANCE AND JOB CREATION IN SUB-SAHARAN AFRICA: THE ROLE OF DIGITAL INNOVATION
(Forum, 2023-12-19) Solaja, Oluwasegun Abraham; Oyedele, Olusegun Ola; Olajugba, Oluwapemi John; Abiodun, Abolaji Joachim; Edewor, Ogheneofejiro Jesujoba; Solaja, Omobolanle Omotayo; Kehinde, Oluwatimilehin Victoria; Akerele, Faith Oluwatobiloba
This study investigates the relationship between Digital innovation, SME performance, and Job creation in Sub-Saharan Africa (SSA). It examined how SME performance mediates the relationship between digital innovation and job creation. Using data obtained from 655 SMEs in SSA, we discovered that digital innovation has the potential to help SMEs create jobs and enhance performance. Our analysis confirmed the mediating role of SME performance in the relationship between digital innovation and job creation; we found that digital innovation is significantly associated with improved performance, enhancing their capacity for job creation. This study contributes to the literature by presenting empirical evidence on the role of digital innovation in job creation and SME performance and the mediating role of SME performance in the relationship between digital innovation and job creation.
Tripartite relationships between frontline managers’ competencies, wellbeing initiatives, and perceived job engagement in a developing economy
(International Journal of Innovative Research and Scientific Studies, 7(3), 2024) Falola, Hezekiah O.; Joel, Opeyem; Efe-Imafidon, Emmanuel; Onyia, Valerie
The main objective of this study is to investigate the tripartite relationships between frontline managers' competencies, wellbeing initiatives, and perceived job engagement in some selected manufacturing firms in Nigeria. Based on a sample size of four hundred and ninety-nine (499) frontline managers drawn from selected manufacturing firms, smart partial least squares (SMART PLS) 3.0 was adopted to show the relationships among frontline managers' competencies, wellbeing initiatives, and perceived job engagement in the world of work. The statistical results show that the dimensions of front-line managers' competencies, significant change-management skills, employee relations, business savvy, and problem-solving skills, greatly influenced job engagement, while components of talent wellbeing initiatives mediate the relationship between front-line managers' competencies and job engagement. The study recommends that frontline managers adopt a continuous competency evaluation approach, focusing on frequent evaluations to identify areas of improvement and potential for development. As a means of developing a resilient and competent managerial workforce, it emphasises the significance of specifically designed wellbeing programmes that address the difficulties associated with their jobs. Organisations may foster a good work environment that improves wellbeing in general and supports long-term, productive engagement. Existing literature that focused on the frontline managers' competency theme in the manufacturing industry scarcely examined the processes critical to wellbeing initiatives and perceived job engagement in the manufacturing industry. As a result, the present study uses a moderating variable of employee wellbeing initiatives to explain how frontline managers’ competencies foster job engagement.
Strengthening the role of relationship management in sustainable employee engagement at selected maritime firms in Nigeria
(International Journal of Innovative Research and Scientific Studies Vol. 7 No 3, 2024) Adeniji, Chinyerem; Joel, Opeyemi Olunike; Ayankola, Temitope; Adesanya, Oluwatoyin Deborah; Efe- Imafidon, Emmanuel
Relationship management in a maritime firm is essential for maintaining strong partnerships ensuring smooth operations and driving business success within the industry. Extant literature suggests that Nigerian maritime firms must still thoroughly investigate relationship management possibilities and sustainable employee engagement. As a result, this study explores how relationship management affects employee engagement at selected Nigerian maritime companies. 410 respondents were polled from the employees of the selected marine enterprises in Nigeria using a stratified and purposeful sampling technique. Smart PLS 3.0 was used to analyze the returned and valid 380 copies of the questionnaire which provided a response rate of 92.6%. The study's findings demonstrated that relationship management impacted employees' cognitive, affective and behavioural engagement. The findings also revealed that behavioural engagement encompassing dedication, enthusiasm and initiative in fulfilling job duties and advancing organizational objectives is the weakest predictor of employee engagement. This suggests a widespread belief that fostering "cultural diversity and unity" in a global workplace is crucial to inspire employees' engagement and passion for their work. This study offers valid evidence in support of its conclusion that relationship management stimulates the cognitive, affective and behavioural engagement of employees in the Nigerian maritime industry. The study recommends to maritime companies that recognizing diversity and unity in relationship management is essential for higher employee engagement and involvement levels.
Tripartite relationships between frontline managers’ competencies, wellbeing initiatives, and perceived job engagement in a developing economy
(International Journal of Innovative Research and Scientific Studies, 7(3), 2024) Falola, Hezekiah O.; Joel, Opeyemi; Efe-Imafidon, Emmanuel; Onyia, Valerie
The main objective of this study is to investigate the tripartite relationships between frontline managers' competencies, wellbeing initiatives, and perceived job engagement in some selected manufacturing firms in Nigeria. Based on a sample size of four hundred and ninety-nine (499) frontline managers drawn from selected manufacturing firms, smart partial least squares (SMART PLS) 3.0 was adopted to show the relationships among frontline managers' competencies, wellbeing initiatives, and perceived job engagement in the world of work. The statistical results show that the dimensions of front-line managers' competencies, significant change-management skills, employee relations, business savvy, and problem-solving skills, greatly influenced job engagement, while components of talent wellbeing initiatives mediate the relationship between front-line managers' competencies and job engagement. The study recommends that frontline managers adopt a continuous competency evaluation approach, focusing on frequent evaluations to identify areas of improvement and potential for development. As a means of developing a resilient and competent managerial workforce, it emphasises the significance of specifically designed wellbeing programmes that address the difficulties associated with their jobs. Organisations may foster a good work environment that improves wellbeing in general and supports long-term, productive engagement. Existing literature that focused on the frontline managers' competency theme in the manufacturing industry scarcely examined the processes critical to wellbeing initiatives and perceived job engagement in the manufacturing industry. As a result, the present study uses a moderating variable of employee wellbeing initiatives to explain how frontline managers’ competencies foster job engagement.
Assessing the Challenges of Medical Practitioners’ Retention and Its Implications in a Developing Economy
(The Changing Landscape of Workplace and Workforce, 2024-06) Falola, Hezekiah O.; Ojebola, Oluwatunmise O.
The high turnover rate of medical personnel in Nigeria is becoming alarming as many of them are leaving the country for developed nations for better job opportunities. This has contributed to the shortage of doctors and nurses in the Nigeria health sector. The study’s objective is to crystallise the challenges of health worker retention in Nigeria through a critical literature review. The study used data from previously published peer-reviewed articles published in recognised and credible scientific journals. Relevant information was obtained from these sources, conceptualised, and discussed alongside existing literature. Key findings from the research are attributed to a lack of competitive pay, state-of-the-heart medical equipment deficiency, security, and lack of political will by the government. To this end, there is a need for restructuring of the health sector in Nigeria to address issues relating to poor remuneration, infrastructure, training opportunities, and the well-being of the health workers.
Strategic Fit Orientation and Business Agility of Non-Oil Export Women Entrepreneurs in a Developing Economy
(Sustainaility (MDPI), 2024-07) Adesanya, Oluwatoyin Deborah; Ogunnaike, Olaleke Oluseye; Ufua, Daniel Ebakoleaneh; Onayem, Oluwakemi Oluwafunmilayo; Dada, Augustina Esitse; Edewor, Ogheneofejiro Jesujoba
A firm’s ability to compete effectively depends on matching its internal operations with various exterior contexts. This research investigated the impact of strategic fit orientation on business agility among female entrepreneurs in Lagos state, Nigeria’s non-oil export sector. This study used a descriptive and quantitative approach to gather information from four hundred and two (402) selected female entrepreneurs actively engaged in non-oil exporting activities in the agribusiness, textile, and information and technology business processing industry. The respondents were purposefully determined, while the data were analyzed using measurement and structural modeling. This study reveals that strategic fit orientation significantly mediates firm strategies and business agility. This means that women entrepreneurs should continually develop structures and strategies to stay agile and strategically fit in the business environment. They are to adapt their objectives strategically to reduce potential risks and assess situations and possible consequences of threats to remain dynamic in the business environment. This study addressed the gap between strategic fit orientation and business agility in developing economies.
Re-evaluating the Impact of Product Quality Consistency on Customer Satisfaction: Insights from Coca-Cola, Nigeria
(Coveanant Journal of Business and Social Sciences (CJBSS) Vol. 15, No. 2, 2024-12) Ufua, Daniel E.; Babalola, 0moniyi, S.; Falola, Hezekiah O.; Gudeta, Konjit Hailu
The effect of product quality consistency on customer satisfaction at Coca-Cola Nigeria, which focuses on its Lagos State operations, was investigated in this study. In a highly competitive market, customer satisfaction is influenced by various factors, including product quality, pricing, and brand image. Despite Coca-Cola's established reputation, understanding the direct impact of product quality consistency on customer satisfaction and loyalty in the Nigerian context still needs to be explored. This study addresses this gap by examining how product quality consistency shapes customer experiences and satisfaction. The research employs a descriptive approach, utilising a survey of 271 Coca-Cola consumers in Lagos State. Data were analysed using structural equation modelling to assess the relationship between product quality consistency and customer satisfaction across three key dimensions: perceived quality, accessibility, and feedback. The results indicate strong positive relationships, with path coefficients of 0.399 (p < 0.000) for accessibility, 0.394 (p < 0.000) for feedback, and 0.331 (p < 0.000) for perceived quality. These findings underscore the importance of consistent product quality in enhancing customer satisfaction. The study recommends that Coca-Cola Nigeria prioritise maintaining high standards of product quality while also considering other factors, such as pricing and brand image, to boost customer loyalty. Limitations include the focus on Lagos State, and future research could explore similar relationships in other regions of Nigeria. This study contributes to the existing literature on quality consistency and customer satisfaction, providing actionable insights for companies seeking to improve their competitive edge through customer-centric strategies.
Re-evaluating the Impact of Product Quality Consistency on Customer Satisfaction: Insights from Coca-Cola, Nigeria
(Covenant Journal of Business and Social Science Vol. 15, No. 2, 2024-12) Ufua, Daniel E.; Babalola, 0moniyi, S.; Falola, Hezekiah O.; Gudeta, Konjit Hailu
The effect of product quality consistency on customer satisfaction at Coca-Cola Nigeria, which focuses on its Lagos State operations, was investigated in this study. In a highly competitive market, customer satisfaction is influenced by various factors, including product quality, pricing, and brand image. Despite Coca-Cola's established reputation, understanding the direct impact of product quality consistency on customer satisfaction and loyalty in the Nigerian context still needs to be explored. This study addresses this gap by examining how product quality consistency shapes customer experiences and satisfaction. The research employs a descriptive approach, utilising a survey of 271 Coca-Cola consumers in Lagos State. Data were analysed using structural equation modelling to assess the relationship between product quality consistency and customer satisfaction across three key dimensions: perceived quality, accessibility, and feedback. The results indicate strong positive relationships, with path coefficients of 0.399 (p < 0.000) for accessibility, 0.394 (p < 0.000) for feedback, and 0.331 (p < 0.000) for perceived quality. These findings underscore the importance of consistent product quality in enhancing customer satisfaction. The study recommends that Coca-Cola Nigeria prioritise maintaining high standards of product quality while also considering other factors, such as pricing and brand image, to boost customer loyalty. Limitations include the focus on Lagos State, and future research could explore similar relationships in other regions of Nigeria. This study contributes to the existing literature on quality consistency and customer satisfaction, providing actionable insights for companies seeking to improve their competitive edge through customer-centric strategies.
Demystifying Effect of Social Innovation in Flood Remote Sensing: A Schematic Review
(Journal of Sustainability Research, 2025) Ogbari, Mercy Ejovwokeoghene; Ingomowei, Preye Samson; Ogunnaike, Olaleke Oluseye
Remote sensing technologies offer valuable tools for flood mitigation strategy and flood monitoring, but their effectiveness is limited by factors such as inadequate infrastructure, limited technical expertise, and the disconnect between technological solutions and local needs. Therefore, this study examines the integration of social innovation with flood remote sensing technologies in developing countries through a systematic literature review spanning 2013–2024. The study explores the systematic literature review on social innovation in reducing the effects of floods, filling the existing gaps, and evaluating the areas of interest when integrating social innovation with flood remote sensing. The study revealed that community based and participatory approaches for engagement in social innovation potentially provide a viable way to enhance flood management. The study will contributes to existing body of knowledge as well as policy makers in flood prone areas. However, further studies could conduct an empirical study to have concrete data and information on how social innovation can be used in flood remote sensing
Sustainability in Social Entrepreneurship: Using a PRISMA Approach to Understand Poverty Reduction and Inequality Interventions in Emerging Economies
(Ianna Journal of Interdisciplinary Studies, Volume 7, Number 2, 2025) Ogbari, Mercy Ejovwokeoghene; Ingomowei, Preye Samson; Augusta, Bosede Amaihian
Abstract Background: Emerging economies, often characterised by significant social and economic disparities, provide a critical context for examining how social entrepreneurs can drive sustainable development to reduce poverty and inequality. It has been identified that developing countries are facing numerous problems, especially economic, social, and bio-environmental problems, such as income disparity, unequal access to education, unemployment, information asymmetry, and corruption. Objective: This study aims to investigate the role of social entrepreneurship in eradicating poverty and inequality in emerging economies, such as Sub-Saharan Africa. Methodology: This study employed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) approach to investigate sustainability in social entrepreneurship in poverty and inequality intervention in emerging countries. Studies were selected through identification, screening, eligibility, and analysis. Results: The findings underscore the potential of social entrepreneurship to contribute significantly to sustainable development goals by fostering inclusive growth and reducing disparities in areas of poverty and inequality in emerging economies Conclusion: Sustainable social entrepreneurship has transformed emerging economies by accelerating transformation, promoting social justice, and ensuring that growth benefits all members of society. 520 Ianna Journal of Interdisciplinary Studies, Volume 7, Number 2, June 2025 E-ISSN: 2735-9891 DOI: https://doi.org/10.5281/zenodo.15483643 Unique contribution: The study could be useful to researchers, practitioners, social entrepreneurs, and governments in making strategic investment decisions and overcoming challenges in poverty and inequity. Key Recommendation: Social entrepreneurs should collaborate with governments, commercial businesses, and community members to garner support and achieve lasting results in solving the problem of poverty and inequality in developing nations.
Demystifying Effect of Social Innovation in Flood Remote Sensing: A Schematic Review
(Licensee Hapres, 2025) Ogbari, Mercy Ejovwokeoghene; Ingomowei, Preye Samson; Ogunnaike, Olaleke Oluseye
Remote sensing technologies offer valuable tools for flood mitigation strategy and flood monitoring, but their effectiveness is limited by factors such as inadequate infrastructure, limited technical expertise, and the disconnect between technological solutions and local needs. Therefore, this study examines the integration of social innovation with flood remote sensing technologies in developing countries through a systematic literature review spanning 2013–2024. The study explores the systematic literature review on social innovation in reducing the effects of floods, filling the existing gaps, and evaluating the areas of interest when integrating social innovation with flood remote sensing. The study revealed that community based and participatory approaches for engagement in social innovation potentially provide a viable way to enhance flood management. The study will contributes to existing body of knowledge as well as policy makers in flood prone areas. However, further studies could conduct an empirical study to have concrete data and information on how social innovation can be used in flood remote sensing
The Third Romberg Extrapolate as a Numerical Integration
(European Centre for Research Training and Development UK, 2025) Akinlabi, Grace O.
Modern techniques for quadrature include, but are not limited to, the Trapezium rule, the Midpoint rule, and Simpson’s rule. The accuracy of these methods can be improved by employing Romberg’s method. This is achieved by applying each method to a definite integral, subdividing it into multiple intervals, and then taking appropriate linear combinations of the resulting estimates to produce approximations with high-order accuracy. In this work, the third Romberg extrapolate is applied to a definite integral, and its solution is compared with the exact solution to demonstrate its accuracy.
THE INFLUENCE OF CONSUMER BEHAVIOR ANALYTICS ON PROMOTING INCLUSIVE AND SUSTAINABLE ECONOMIC GROWTH: ALIGNING WITH SDG 9
(Centrum Badań i Innowacji Pro-Akademia, 2025) Kehinde, Oladele; Kehinde, Segun; Falola, Hezekiah O.; Adebayo, Olufunke; Adesanya, Oluwatoyin Deborah; Kehinde, Kemi; Kehinde, Tola
This study investigates the role of consumer behavior analytics in promoting inclusive and sustainable economic growth, aligning with Sustainable Development Goal 9 (SDG 9). Using a mixed-methods approach that combines qualitative insights with quantitative analysis of data from 500 Businesses across diverse economic sectors, the research explores how advanced analytics tools such as predictive modeling, sentiment analysis, and purchasing trend evaluations can influence business practices, foster innovation, and drive sustainable industrialization. Correlation and regression analyses demonstrate significant relationships between the use of consumer behavior insights and the adoption of sustainable business strategies, including eco-friendly production methods and equitable labor practices. Findings reveal that organizations leveraging consumer analytics not only enhance operational efficiency but also contribute to building resilient infrastructure and fostering inclusive industrial growth. This research provides actionable insights for business leaders and policymakers seeking to leverage consumer behavior analytics as a strategic tool for achieving inclusive and sustainable economic progress
THE INFLUENCE OF CONSUMER BEHAVIOR ANALYTICS ON PROMOTING INCLUSIVE AND SUSTAINABLE ECONOMIC GROWTH: ALIGNING WITH SDG 9
(Centrum Badań i Innowacji Pro-Akademia, 2025) Kehinde, Oladele; Kehinde, Segun; Falola, Hezekiah O.; Deborah, Aka; Adebayo, Olufunke; Adesanya, Oluwatoyin Deborah; Kehinde, Kemi; Kehinde, Tola
This study investigates the role of consumer behavior analytics in promoting inclusive and sustainable economic growth, aligning with Sustainable Development Goal 9 (SDG 9). Using a mixed-methods approach that combines qualitative insights with quantitative analysis of data from 500 Businesses across diverse economic sectors, the research explores how advanced analytics tools such as predictive modeling, sentiment analysis, and purchasing trend evaluations can influence business practices, foster innovation, and drive sustainable industrialization. Correlation and regression analyses demonstrate significant relationships between the use of consumer behavior insights and the adoption of sustainable business strategies, including eco-friendly production methods and equitable labor practices. Findings reveal that organizations leveraging consumer analytics not only enhance operational efficiency but also contribute to building resilient infrastructure and fostering inclusive industrial growth. This research provides actionable insights for business leaders and policymakers seeking to leverage consumer behavior analytics as a strategic tool for achieving inclusive and sustainable economic progress.
Strengthening financial motivation and job performance of the Nigerian bankers: The mediating role of workplace mi.ndfuh1ess and employ ees' happiness
(Humanities and Social Sciences Letters 2025 VoL 13, No, 2025) Igbinoba, Ebeguki; Falola, Hezekiah O.; Joel, Opeyem; Onayemi, Oluwakemi
This study explored the relationships between financial motiYation, worli:place happiness, mindfulness, and job performance in the Nigerian banking industry. Data was collected fi·om 420 employees using self-administered questionnaires and analysed vvith Smart PLS 4.0. T he results showed that financial motivation was positively related to job performance. At the same time, workplace happiness and mindfulness were also positiYely associated with job performance and mediated the relationship between financial motivation and job performance. The result emphasizes workplace mindfulness and employees' happiness as crucial mediators of financial motiYation and hence influences job performance. These findings support the importance of intrinsic motiYation factor s, such as workplace happiness and mindfulness in enhancing job performance. The study concludes that employee happiness is not solely a product of financial motiYation. Employers should talie \·arious factors, including social support and a conducive working environment into account when developing strategies to promote workplace happiness. The findings suggest that increasing financial motiYation through targeted incentives can significantly improYe job performance among Nigerian bankers, especially when complemented with other forms of work mindfulness practice and promoting employees' happiness.
Emotional intelligence and academic engagement of graduate students: the moderating role of digital learning support
(African Journal of Economic and Management Studies 17 (3):, 2025-01) Falola, Hezekiah O.; Joel, Opeyemi Olunike; Akinbode, James; Ojebola, Oluwatunmise