Department of Business Management.
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Item Sustainability in Social Entrepreneurship: Using a PRISMA Approach to Understand Poverty Reduction and Inequality Interventions in Emerging Economies(Ianna Journal of Interdisciplinary Studies, Volume 7, Number 2, 2025) Ogbari, Mercy Ejovwokeoghene; Ingomowei, Preye Samson; Augusta, Bosede AmaihianAbstract Background: Emerging economies, often characterised by significant social and economic disparities, provide a critical context for examining how social entrepreneurs can drive sustainable development to reduce poverty and inequality. It has been identified that developing countries are facing numerous problems, especially economic, social, and bio-environmental problems, such as income disparity, unequal access to education, unemployment, information asymmetry, and corruption. Objective: This study aims to investigate the role of social entrepreneurship in eradicating poverty and inequality in emerging economies, such as Sub-Saharan Africa. Methodology: This study employed the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) approach to investigate sustainability in social entrepreneurship in poverty and inequality intervention in emerging countries. Studies were selected through identification, screening, eligibility, and analysis. Results: The findings underscore the potential of social entrepreneurship to contribute significantly to sustainable development goals by fostering inclusive growth and reducing disparities in areas of poverty and inequality in emerging economies Conclusion: Sustainable social entrepreneurship has transformed emerging economies by accelerating transformation, promoting social justice, and ensuring that growth benefits all members of society. 520 Ianna Journal of Interdisciplinary Studies, Volume 7, Number 2, June 2025 E-ISSN: 2735-9891 DOI: https://doi.org/10.5281/zenodo.15483643 Unique contribution: The study could be useful to researchers, practitioners, social entrepreneurs, and governments in making strategic investment decisions and overcoming challenges in poverty and inequity. Key Recommendation: Social entrepreneurs should collaborate with governments, commercial businesses, and community members to garner support and achieve lasting results in solving the problem of poverty and inequality in developing nations.Item Demystifying Effect of Social Innovation in Flood Remote Sensing: A Schematic Review(Journal of Sustainability Research, 2025) Ogbari, Mercy Ejovwokeoghene; Ingomowei, Preye Samson; Ogunnaike, Olaleke OluseyeRemote sensing technologies offer valuable tools for flood mitigation strategy and flood monitoring, but their effectiveness is limited by factors such as inadequate infrastructure, limited technical expertise, and the disconnect between technological solutions and local needs. Therefore, this study examines the integration of social innovation with flood remote sensing technologies in developing countries through a systematic literature review spanning 2013–2024. The study explores the systematic literature review on social innovation in reducing the effects of floods, filling the existing gaps, and evaluating the areas of interest when integrating social innovation with flood remote sensing. The study revealed that community based and participatory approaches for engagement in social innovation potentially provide a viable way to enhance flood management. The study will contributes to existing body of knowledge as well as policy makers in flood prone areas. However, further studies could conduct an empirical study to have concrete data and information on how social innovation can be used in flood remote sensingItem GREEN FINANCE STRATEGIES AND SUSTAINABLE FASHION MANUFACTURING AMIDST SECOND-HAND CLOTHING IMPORTS IN NIGERIA(Covenant University Ota, 2025-08) EFFIONG, Esther Uduak; Covenant University DissertationNigeria's fashion industry confronts significant environmental and social challenges due to overwhelming second-hand clothing imports, undermining local manufacturing and increasing textile waste, exacerbated by a nascent green finance sector. This dissertation investigated green finance's role as a catalyst for sustainable fashion manufacturing and its influence on second-hand clothing imports in Nigeria, examining its effect on green and sustained fashion manufacturing and sustainable fashion manufacturing's mediating role. A quantitative survey gathered primary data from 105 staff across Nigerian fashion manufacturing organizations. Analysis employed descriptive statistics, correlation, and regression models, including a three-condition mediation framework. Findings reveal green finance positively affects green fashion manufacturing (boosting it by 96.3%) and sustained fashion manufacturing (boosting it by 102.6%). Crucially, sustainable fashion manufacturing fully mediates this relationship, demonstrating green finance reduces second-hand clothing imports primarily through fostering local sustainable production. The study recommends enhancing access to green finance, implementing robust incentives for green practices, and leveraging sustainable local production growth to reduce second-hand clothing import dependence.Item DIGITAL ASSISTANTS AND CUSTOMER EXPERIENCE: A STUDY OF ACE MEDICARE CLINIC, OGUN STATE, NIGERIA(Covenant University Ota, 2025-07) MELFORD, Ruth Nimi; Covenant University DissertationAmidst rising demand for more efficient and responsive healthcare, this study investigates the impact of digital assistants on customer experience in Nigeria's healthcare sector. The study looks at how voice recognition technologies, chatbots, digital avatars, and predictive analytics affect the cognitive, relational, sensorial, and affective elements of the patient experience. The study used a descriptive survey design guided by the Technology Acceptance Model (TAM) and the HealthQual model, with a positivist ideology at its core. Primary data were acquired from 195 patients at Ace Medicare Clinic in Ogun State using structured questionnaires. The data was analysed using SPSS version 25, which included descriptive statistics, Pearson correlation, and multiple regression analysis. The findings revealed that voice recognition technologies greatly improved cognitive experience, whereas predictive analytics improved emotive experience. However, chatbots and digital avatars had little or no impact on relational and sensory experiences, respectively. The study also discovered that criteria like usability, digital literacy, and trust influenced patient opinions. It concludes that, while digital assistants show potential, their usefulness is context dependent. The report advocates user centred design, digital literacy training, and tighter privacy safeguards to improve the incorporation of AI capabilities in Nigerian healthcare delivery.Item EFFECT OF WORKFORCE AUTOMATION ON EMPLOYEES’ ENGAGEMENT IN DEPOSIT MONEY BANKS IN LAGOS(Covenant University Ota, 2025-07) NNODUM, Jessica Chinwendu; Covenant University DissertationThe rapid integration of workforce automation in the banking sector has raised critical concerns about its impact on employee engagement. While automation offers significant benefits such as operational efficiency and cost reduction, its emotional and psychological implications for employees remain insufficiently examined, particularly within Nigeria’s Tier-1 deposit money banks. This study investigates how workforce automation, specifically technological infrastructure, process automation, process efficiency, and task completion rate affect the affective, behavioural, and cognitive engagement of employees in selected commercial banks in Lagos. Using a quantitative research approach, structured questionnaires were administered across five major banks: First Bank, UBA, Access Bank, GTBank, and Zenith Bank. From the 144 distributed questionnaires, 119 valid responses were analysed using Partial Least Squares Structural Equation Modelling (PLS-SEM) to evaluate the strength of relationships between the variables. The findings indicate that all four components of workforce automation significantly enhance employee engagement, with technological infrastructure and task completion rate showing the most substantial positive effects across all dimensions. These insights emphasize the need for bank management and policymakers to approach automation not merely as a tool for efficiency but as a strategic asset for sustaining human engagement. By investing in inclusive technological systems, offering continuous digital training, and involving employees in automation-related decisions, organizations can build a resilient and emotionally invested workforce capable of thriving in an increasingly automated environment.Item GREEN FINANCE STRATEGIES AND SUSTAINABLE FASHION MANUFACTURING AMIDST SECOND-HAND CLOTHING IMPORTS IN NIGERIA(Covenant University Ota, 2025-08) EFFIONG, Esther Uduak; Covenant University DissertationNigeria's fashion industry confronts significant environmental and social challenges due to overwhelming second-hand clothing imports, undermining local manufacturing and increasing textile waste, exacerbated by a nascent green finance sector. This dissertation investigated green finance's role as a catalyst for sustainable fashion manufacturing and its influence on second-hand clothing imports in Nigeria, examining its effect on green and sustained fashion manufacturing and sustainable fashion manufacturing's mediating role. A quantitative survey gathered primary data from 105 staff across Nigerian fashion manufacturing organizations. Analysis employed descriptive statistics, correlation, and regression models, including a three-condition mediation framework. Findings reveal green finance positively affects green fashion manufacturing (boosting it by 96.3%) and sustained fashion manufacturing (boosting it by 102.6%). Crucially, sustainable fashion manufacturing fully mediates this relationship, demonstrating green finance reduces second-hand clothing imports primarily through fostering local sustainable production. The study recommends enhancing access to green finance, implementing robust incentives for green practices, and leveraging sustainable local production growth to reduce second-hand clothing import dependence.Item EFFECTS OF DIGITAL MEDIA ON CORPORATE REPUTATION: A STUDY OF PIGGYVEST NIGERIA(Covenant University Ota, 2025-07) LEWIS, Anita Ilaide; Covenant University DissertationThis research focused on the effects of digital media on corporate reputation: A study of PiggyVest Nigeria. In the digital age, organizations must manage how they are perceived by the public to remain competitive, trustworthy, and sustainable. Digital media tools such as social media, email marketing, blog content, and cybersecurity have become essential in shaping how customers view brands. Corporate reputation is influenced by how these tools are used to engage customers, promote transparency, and build trust. Some of the key concerns digital media addresses include customer loyalty, brand image, product quality perception, and data security. The purpose of this study was to examine the role of digital media in enhancing corporate reputation in the fintech sector, using PiggyVest Nigeria as a case study. The independent variable in this study is digital media, which includes social media, email marketing, blog content, and cybersecurity, while the dependent variable is corporate reputation, measured through brand image, customer loyalty, product quality, and customer trust. Stakeholder theory and the Technology Acceptance Model were adopted to provide the theoretical foundation for this study. A quantitative survey method was employed. The population consisted of PiggyVest customers, and data was collected using structured questionnaires. A total of 384 questionnaires were distributed, and 378 valid responses were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results showed a positive and significant relationship between digital media and corporate reputation. This study encourages fintech organizations to strategically adopt and optimize digital media tools as part of their corporate communication and customer engagement strategies. It is also recommended that these organizations regularly evaluate their digital practices to stay relevant, build trust, and maintain a strong reputation in a highly digital and competitive market.Item LEAN AGILE PRACTICES AND SOCIAL SUSTAINABILITY OF OFFSITE CONSTRUCTION FIRM IN LAGOS(Covenant University Ota, 2025-07) AJAYI, Kanyinsola Ifeoluwa; Covenant University DissertationOff-site construction (OSC) is gaining prominence as a strategy to improve efficiency in Nigeria’s building sector; however, the social sustainability of OSC firms, particularly workforce retention and safety, remains underexplored. This study addresses this gap by examining how Lean-Agile Practices influence social sustainability outcomes in Lagos-based OSC firms. Anchored on Stakeholder Theory and the Socio-technical System theory (STS), the research focuses on the effects of Value Stream Mapping (VSM) and Just-In-Time (JIT) practices on employee retention and safety. Data were randomly collected from 180 industry professionals and analyzed using Partial Least Squares Structural Equation Modelling (PLS-SEM). The findings reveal that both VSM and JIT significantly improve employee retention and safety, with VSM making the highest contribution to employee retention. These results affirm that Lean-Agile tools can serve as strategic resources for advancing social sustainability, beyond their conventional role in operational efficiency. The study contributes to Lean-Agile and sustainability literature by providing empirical evidence from the OSC context in a developing economy. Practical recommendations are provided for OSC firms to integrate Lean-Agile methodologies with social performance objectives to foster safer and more inclusive work environments.Item CIRCULAR ECONOMY STRATEGIES AND SUSTAINABLE RESOURCE MANAGEMENT: A STUDY OF SELECTED SYNTHETIC HAIR PRODUCTION COMPANIES IN LAGOS, NIGERIA(Covenant University Ota, 2025-04) LAWAL ODUNAYO RUTH; Covenant University DissertationThe synthetic hair production industry in Lagos, Nigeria, faces significant challenges in sustainable resource management due to its reliance on fossil-based polymers, leading to inefficiencies in operational processes, resource utilization, and waste management. This study employed a mixed-methods approach, utilizing both quantitative and qualitative data collection techniques. Surveys were conducted among employees, managers, and consumers of synthetic hair products, complemented by semi-structured interviews to gain deeper insights into their practices and perceptions. The research findings reveal that implementing Circular Economy (CE) strategies can significantly enhance operational efficiency, resource utilization, and waste reduction while promoting responsible consumption behaviors. Specifically, product circularity improves operational processes by reducing the need for new raw materials and minimizing waste. Process circularity optimizes resource use through the incorporation of recycled materials and adoption of eco-friendly manufacturing techniques, while supply chain circularity effectively reduces waste by implementing closed-loop systems and enhancing material recovery. These findings imply that adopting CE practices can lead to substantial improvements in sustainability and efficiency within the synthetic hair sector, contributing to environmental conservation and economic benefits. Therefore, the study recommends that synthetic hair production companies invest in advanced recycling infrastructure, prioritize designing products with durability and recyclability, engage consumers through education on sustainable practices, and foster stronger collaborations with suppliers to create sustainable supply chains. These steps will help achieve long-term sustainability goals and set a precedent for other industries to follow.Item CIRCULAR ECONOMY STRATEGIES AND SUSTAINABLE RESOURCE MANAGEMENT: A STUDY OF SELECTED SYNTHETIC HAIR PRODUCTION COMPANIES IN LAGOS, NIGERIA(Covenant University Ota, 2025-04) LAWAL ODUNAYO RUTH; Covenant University DissertationThe synthetic hair production industry in Lagos, Nigeria, faces significant challenges in sustainable resource management due to its reliance on fossil-based polymers, leading to inefficiencies in operational processes, resource utilization, and waste management. This study employed a mixed-methods approach, utilizing both quantitative and qualitative data collection techniques. Surveys were conducted among employees, managers, and consumers of synthetic hair products, complemented by semi-structured interviews to gain deeper insights into their practices and perceptions. The research findings reveal that implementing Circular Economy (CE) strategies can significantly enhance operational efficiency, resource utilization, and waste reduction while promoting responsible consumption behaviors. Specifically, product circularity improves operational processes by reducing the need for new raw materials and minimizing waste. Process circularity optimizes resource use through the incorporation of recycled materials and adoption of eco-friendly manufacturing techniques, while supply chain circularity effectively reduces waste by implementing closed-loop systems and enhancing material recovery. These findings imply that adopting CE practices can lead to substantial improvements in sustainability and efficiency within the synthetic hair sector, contributing to environmental conservation and economic benefits. Therefore, the study recommends that synthetic hair production companies invest in advanced recycling infrastructure, prioritize designing products with durability and recyclability, engage consumers through education on sustainable practices, and foster stronger collaborations with suppliers to create sustainable supply chains. These steps will help achieve long-term sustainability goals and set a precedent for other industries to follow.