College of Management and Social Sciences

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Author: search.filters.author.Falola, Hezekiah O.Start date: 2025

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    Total Quality Management and Organisational Resilience: A Conceptual Focus on the Nigerian Food and Beverage Sector
    (Covenant Journal of Entrepreneurship (CJoE) VoL 9 No2, 2025-08) Ufua, Daniel E.; Babalola, Omoniyi S.; Falola, Hezekiah O.; Kehinde, Segun; Pilo, Mikemina
    This study explored the impact of Total Quality Management (TQM) on organisational resilience. The study took on a conceptual approach, relying on the trend of findings and ideas from extant literature to understand the current practices of TQM in the Nigerian food and beverage sector. The study developed a suggested model for further improvement on current practices ofTQM implementation in the Nigerian food and beverage sector. This had factors including the emphasises on collaboration for the creative development of TQM approaches that meet the stakeholders' expectations. Others included the need for adequate legal system support to business relationships and obligations with partners and the relevance of human resource management development to address the fickle nature of stakeholders' expectations. This was coupled with the need for operational process evaluation to re-examine an operational process's potency to identify improvement areas and further development of their operations. The study concluded that the TQM organisation and its stakeholders to embrace the connectivity required for effective creativity and innovation needed to support. the implementation of TQM. This has the potential to facilitate the hedge and create respite to address identified challenges to the implementation ofTQM in the Nigerian food and beverage sector. Part of the recommendation was to adopt an empirical approach to explore the topic further and develop new findings to contribute to TQM development in the Nigerian context.
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    Strengthening financial motivation and job performance of the Nigerian bankers: The mediating role of workplace mi.ndfuh1ess and employ ees' happiness
    (Humanities and Social Sciences Letters 2025 VoL 13, No, 2025) Igbinoba, Ebeguki; Falola, Hezekiah O.; Joel, Opeyem; Onayemi, Oluwakemi
    This study explored the relationships between financial motiYation, worli:place happiness, mindfulness, and job performance in the Nigerian banking industry. Data was collected fi·om 420 employees using self-administered questionnaires and analysed vvith Smart PLS 4.0. T he results showed that financial motivation was positively related to job performance. At the same time, workplace happiness and mindfulness were also positiYely associated with job performance and mediated the relationship between financial motivation and job performance. The result emphasizes workplace mindfulness and employees' happiness as crucial mediators of financial motiYation and hence influences job performance. These findings support the importance of intrinsic motiYation factor s, such as workplace happiness and mindfulness in enhancing job performance. The study concludes that employee happiness is not solely a product of financial motiYation. Employers should talie \·arious factors, including social support and a conducive working environment into account when developing strategies to promote workplace happiness. The findings suggest that increasing financial motiYation through targeted incentives can significantly improYe job performance among Nigerian bankers, especially when complemented with other forms of work mindfulness practice and promoting employees' happiness.
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    THE INFLUENCE OF CONSUMER BEHAVIOR ANALYTICS ON PROMOTING INCLUSIVE AND SUSTAINABLE ECONOMIC GROWTH: ALIGNING WITH SDG 9
    (Centrum Badań i Innowacji Pro-Akademia, 2025) Kehinde, Oladele; Kehinde, Segun; Falola, Hezekiah O.; Deborah, Aka; Adebayo, Olufunke; Adesanya, Oluwatoyin Deborah; Kehinde, Kemi; Kehinde, Tola
    This study investigates the role of consumer behavior analytics in promoting inclusive and sustainable economic growth, aligning with Sustainable Development Goal 9 (SDG 9). Using a mixed-methods approach that combines qualitative insights with quantitative analysis of data from 500 Businesses across diverse economic sectors, the research explores how advanced analytics tools such as predictive modeling, sentiment analysis, and purchasing trend evaluations can influence business practices, foster innovation, and drive sustainable industrialization. Correlation and regression analyses demonstrate significant relationships between the use of consumer behavior insights and the adoption of sustainable business strategies, including eco-friendly production methods and equitable labor practices. Findings reveal that organizations leveraging consumer analytics not only enhance operational efficiency but also contribute to building resilient infrastructure and fostering inclusive industrial growth. This research provides actionable insights for business leaders and policymakers seeking to leverage consumer behavior analytics as a strategic tool for achieving inclusive and sustainable economic progress.
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    THE INFLUENCE OF CONSUMER BEHAVIOR ANALYTICS ON PROMOTING INCLUSIVE AND SUSTAINABLE ECONOMIC GROWTH: ALIGNING WITH SDG 9
    (Centrum Badań i Innowacji Pro-Akademia, 2025) Kehinde, Oladele; Kehinde, Segun; Falola, Hezekiah O.; Adebayo, Olufunke; Adesanya, Oluwatoyin Deborah; Kehinde, Kemi; Kehinde, Tola
    This study investigates the role of consumer behavior analytics in promoting inclusive and sustainable economic growth, aligning with Sustainable Development Goal 9 (SDG 9). Using a mixed-methods approach that combines qualitative insights with quantitative analysis of data from 500 Businesses across diverse economic sectors, the research explores how advanced analytics tools such as predictive modeling, sentiment analysis, and purchasing trend evaluations can influence business practices, foster innovation, and drive sustainable industrialization. Correlation and regression analyses demonstrate significant relationships between the use of consumer behavior insights and the adoption of sustainable business strategies, including eco-friendly production methods and equitable labor practices. Findings reveal that organizations leveraging consumer analytics not only enhance operational efficiency but also contribute to building resilient infrastructure and fostering inclusive industrial growth. This research provides actionable insights for business leaders and policymakers seeking to leverage consumer behavior analytics as a strategic tool for achieving inclusive and sustainable economic progress
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    Emotional intelligence and academic engagement of graduate students: the moderating role of digital learning support
    (African Journal of Economic and Management Studies 17 (3):, 2025-01) Falola, Hezekiah O.; Joel, Opeyemi Olunike; Akinbode, James; Ojebola, Oluwatunmise