MOOCs, Artificial Intelligence Systems, and the Dilemma of Tertiary Education in the 21st Century: A Theoretical Appraisal of the Human Factors
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Date
2020
Journal Title
Journal ISSN
Volume Title
Publisher
Handbook of Research on the Role of Human Factors in IT Project Management
Abstract
Recent research on the application of artificial intelligence (AI) technology in the education industry for teaching and
learning has stirred up a revolution via the use of platforms like the massive open online courses (MOOC) the likes of
which the world have never seen before. Millions through this platform can now enroll online to get one form of
education or the other. Many scholars, however, doubt the quality of education transmitted and acquired via these
platforms; hence, some scholars describe the education gotten through this medium as artificial education. A situation
that has resulted in a kind of revolution in the education industry described as education tsunami. The Marxian theory
of alienation offers an appropriate theoretical platform for the analysis conducted in the paper. The ex-post factor
method of analysis and Deidra's critical analytic method was adopted for attaining the objectives of the paper. The
dilemmas eroding the quality of education were identified. Blended learning approaches, as against present methods,
were recommended.