THE IMPACT OF WORKFORCE DIVERSITY ON ORGANIZATIONAL EFFECTIVENESS: A STUDY OF A NIGERIAN BANK
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Universitas Publishing House Petroşani - Romania
Abstract
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It is generally recognized that there is diversity in the workforce of any
enterprise, be it business, government, or civil society. This study therefore seeks to find out the
impact of workforce diversity on organizational effectiveness using a Nigerian bank for the
study. We used the Blau’s1977 index of heterogeneity to measure the diversity index. While
asset growth for the year 2008 and 2009, using 2007 and 2008 as base year was used to
measure the growth strategy. To determine group diversity and performance outcomes
moderated by workgroup context, a series of hierarchical regression analysis were conducted.
The study finds significant correlation between some of the diversity variables as well as
individual diversity variables with the measures of organizational effectiveness. Also it reveals
that gender and ethnicity are negatively related to both employee productivity and performance
bonus. In addition the study find that gender, age and tenure diversities are positively
correlated and are significantly related. It is recommended that company executives use good
strategies to effectively manage workforce diversity and collaborative research efforts should
be done to ascertain the contextual variables that moderate workforce diversity to produce
positive performance outcomes
Keywords
HB Economic Theory, HG Finance