Residential Property Developers’ Satisfaction And Selection Of Architectural Service Providers
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Description
Residential property developers often commission architects to provide services for their
project. In selecting their architects, they use diverse criteria which may not have any
bearing with their projects. Are clients who use some criteria more likely to be satisfied
with services obtained? In this study, the correlations between the criteria residential
property developers use in selecting architects and their satisfaction with services
provided are investigated. A sample of residential property developers in Lagos, Nigeria
were asked to fill a questionnaire, which elicited their views on a five-point Likert scale.
The analysis of the data obtained revealed that there is correlations between the criteria
used in selecting architects and the satisfaction of the residential service providers with
services obtained by the residential property developers. The need for residential property
developers to use objective criteria in selecting their architectural service provider for
higher satisfaction is emphasized
Keywords
NA Architecture