METHODOLOGIES FOR USING ICTS TO PROMOTE GOOD GOVERNANCE: A STUDY OF THE VEHICLES INSPECTION OFFICE (VIO), ABUJA
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Information and Communication Technology (ICT) has remained the chief facilitator of nearly all human development efforts in the 21st Century. ICT is the combination of information and communication technologies in the generation, warehousing, dissemination and feedback of information that facilitate timely and accurate outcomes for effective service delivery. Thus, like business organizations, government enjoys the provision of timely solutions that are transparent, innovative, effective and accurate, which are hallmarks of good governance. The objectives of this study are to find out to what extent ICT assists government institutions deliver their mandate and what opportunities for improvement? The study examines the literature on ICT and good governance. The institution under study is the VIS, Lagos State. Data were accessed from primary and secondary sources. Textual analysis method was used to analyze the data. The study finds that VIS has many uses of ICT. This improved the effectiveness of vehicles inspection work in Lagos. The study also finds that VIS does not have full authority and control over its ICT resources, hence it suggests that this be reversed.
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T Technology (General)