INFLUENCE OF REMOTE WORK POLICIES ON EMPLOYEE ENGAGEMENT IN SELECTED TECHNOLOGY-DRIVEN ORGANIZATIONS IN LAGOS STATE, NIGERIA

Abstract

This study examined the influence of remote work policies on employee engagement in selected technology-driven organizations in Lagos State, Nigeria. The increasing adoption of remote and hybrid work arrangements has transformed traditional workplace structures, creating a need to understand how organizational remote work policies affect employee engagement outcomes. Specifically, the study investigated the effects of flexible work arrangements, digital communication support, remote performance management, and employee support policies on employee engagement.The study adopted a quantitative research design and utilized a structured questionnaire to collect data from employees working in selected technology-driven organizations in Lagos State. Data were analyzed using Structural Equation Modeling (SEM) through SmartPLS to examine the relationships between the study variables. Remote work policies served as the independent variable, while employee engagement, measured through affective, behavioral, and cognitive dimensions, served as the dependent variable.The findings revealed that remote work policies significantly influence employee engagement. Flexible work arrangements, effective digital communication support, remote performance management practices, and employee support policies were found to contribute positively to employees’ emotional attachment, behavioral involvement, and cognitive commitment to their work and organizations. The study concludes that wellstructured remote work policies are critical for enhancing employee engagement and sustaining organizational performance in technology-driven organizations.The study recommends that organizations strengthen remote work frameworks by promoting flexibility, improving digital communication systems, implementing effective virtual performance management practices, and enhancing employee support initiatives to foster higher levels of engagement.